Return and Exchange Policy
At PARADIGM TRADERS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and exchange policy. Please review the following terms and conditions for returns and exchanges:
1. Eligibility:
To be eligible for a return or exchange, items must be in their original condition, unworn, unused, and with all original tags attached. Returns or exchanges are not accepted for items that have been worn, washed, altered, or damaged after receipt.
2. Timeframe:
You may initiate a return or exchange within 7 days from the date of delivery. After this timeframe, we may not be able to process your request.
3. Return Process:
To initiate a return or exchange, please contact our customer service team at imran.mujaddi5@gmail.com to request a return authorization. Once your return request is approved, you will receive further instructions on how to return the item(s).
4. Refunds:
Refunds will be issued to the original form of payment used for the purchase. Please allow 7 business days for the refund to be processed and reflected in your account, depending on your financial institution’s processing time.
5. Exchanges:
If you would like to exchange an item for a different size, color, or style, please indicate your preference when requesting a return authorization. Exchanges are subject to product availability.
6. Return Shipping:
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method to ensure the safe return of your item(s).
7. Return Condition:
Returned items must be in their original packaging with all original tags attached. We reserve the right to refuse returns that do not meet these criteria or are deemed ineligible for return.
8. Contact Us:
If you have any questions or concerns regarding our return and exchange policy or need assistance with a return or exchange, please don’t hesitate to contact our customer service team at imran.mujaddi5@gmail.com.
Thank you for choosing PARADIGM TRADERS.